Last Updated: May 21, 2026
Welcome to the website of Patino Communications ("Company", "we", "us", or "our"). By accessing or using our website, services, or initiating a text message (SMS) communication with us, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.
1. Use of Services
You agree to use our website and customer support services only for lawful purposes. You are prohibited from using our platforms to transmit any material that is unlawful, harmful, threatening, or infringing on intellectual property rights.
2. Mobile Messaging (SMS) Program Terms
By explicitly opting in to receive text messages or by initiating an inbound text message conversation with Patino Communications, you agree to the following Mobile Terms of Service:
Program Description: Patino Communications utilizes an automated assistant to provide customer support, answer product and technical inquiries (such as equipment setup and troubleshooting), and deliver account notifications or updates.
User Opt-In: You consent to receive SMS/MMS messages from us by initiating a text conversation to our number, or by providing your mobile number and checking an explicit consent box on our web forms. Consent is entirely voluntary and is not a condition of purchase.
Message Frequency: Message frequency varies based on your support needs and the volume of your interactions with our automated assistant.
Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you, depending on your mobile carrier plan.
Supported Carriers: Our messaging program is supported by major mobile networks. Please note that mobile carriers (including, but not limited to, T-Mobile) are not liable for delayed or undelivered messages.
3. Managing Your SMS Preferences (Opt-Out and Help)
You maintain full control over your communication preferences.
To Opt-Out / Unsubscribe: You can cancel the SMS service at any time. Just text the keyword "STOP" to our phone number. After you send the SMS message "STOP" to us, we will send you one final text message to confirm that you have been unsubscribed. Following that message, you will no longer receive SMS messages from us unless you choose to re-enroll.
To Get Help: If you are experiencing issues with the messaging program or need assistance, you can reply to any message with the keyword "HELP", or contact our customer support team directly at Patinocommunications@gmail.com.
4. Limitation of Liability
To the maximum extent permitted by applicable law, [Your Company Name] shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our services, including failures or delays in text message delivery caused by mobile networks or upstream carrier filtering.
5. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines our absolute commitment to protecting your mobile data. Mobile user information, including phone numbers and consent data collected for SMS purposes, will never be shared or sold to third parties or affiliates for marketing or promotional actions. You can view our full Privacy Policy at: https://sites.google.com/view/pc-terms-and-services/privacy-policy
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State, e.g., Texas], without regard to its conflict of law provisions.
7. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email:Patinocommunications@gmail.com